Hotel Sonne - Zermatt

The outdoor jacuzzi was amazing, but the pool could've been warmer.

Well laid out room with lovely views of the Mountain near the Matterhorn and comfortable decor. A wide range of supplies in the room: it's own balcony and a coffee table. Location right by the restaurant for evening meal & breakfast, and Sonne😀👍

The staff. The hotel is family owned and they do a superb job taking care of you.

The hotel sits on a hill and it's a bit of a hike with skis/luggage, but since you're staying in the mountains, hills are a bit of a given. Also, they have a taxi service at the hotel if you tire of walking.

I almost gave this place a good review, but the picture on the site was so deceiving, and the hill was just an absolute nightmare! And do not even get me started on the showers. They were very difficullt to use. I expected a room upgrade for my trouble, but clearly that was too much to ask!

Fairly friendly staff, had really nice stay!!!

The rooms at this lovely family run hotel were well laid out with view. The venue was in a very central location next to the restaurant for evening meal, a getaway with another couple and slopes, restaurant recommendations:)))

We initially booked a standard double bedroom with no view to the famous Matterhorn but were upgraded for the same price to a junior suite with the view to the famous mountain upon arrival : definitely a very good deal. The room equipment and hotel facilities were exactly as described on the booking web site : no surprise ! The hotel is centrally located very close to the Zermatt Church.

Room was large and offered an very nice view of surrounding snow-capped mountains from the balcony. The hotel's location on higher ground provided a unique perspective of the area.

The steep hill leading to the hotel made for a challenging walk, especially for those with limited mobility. Some facilities felt underwhelming, and the breakfast buffet could use a wider selection to cater to various tastes.

the location was unbeatable and wonderful, very close to the main church, and the cable cars for skiing and extremely close to walk of climb we wanted to see. it also was in the centre.

very nice wellness area, big room, nice view

no flatscreen, spa staff on holiday (no alternatives suggested),

Great spa and pool area, but uphill walk from the train station was tiring.

Friendly staff. Comfortable quarters. Great breakfast. Excellent service. I have already recommended the hotel to a few friends.

Needs better transportation from the ski lifts. Very difficult to return to the hotel after a great skiing day.

Magnificent, stunning location to the different station. Really well appointed and well decorated units and best staff from the owners to the housekeepers.

Enjoyed a good week at Hotel Sonne, where attentive staff made sure all needs were met. The ski boot room and cozy bar added a nice touch. Although the swimming pool area felt slightly unbalanced with the spa, the overall ambiance provided a warm escape after a day on the slopes.

Hotel Sonne provided an excellent atmosphere for my recent business trip. The staff was really good, especially Marzia and Paola at the reception, who ensured my stay was comfortable. The room was well-appointed and had a fine view of the garden. The electric cars for ski stations and the rental delivery service further contributed to the convenience of my stay.

Some amenities could use an update.

The staff here is very welcoming and friendly, and the rooms are modern and comfortable, located just a few steps away from the beautiful Photopoint Kirchbrucke bridge.